Terms and Conditions

OVERVIEW

This website is operated by CITYEXPLORATION. Throughout the site, the terms "we", "us" and "our" refer to CITYEXPLORATION.
CITYEXPLORATION offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions of Sale", "Terms and Conditions of Sale and Use", "Terms"), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale and Use apply to all users of the site, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

Any new features or tools that are added to the current site shall also be subject to the Terms and Conditions of Sale and Use. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our website is hosted on Google Sites. They provide us with the online platform that allows us to sell our products and services to you.

ARTICLE 1 – CONDITIONS FOR USING OUR ONLINE SITE

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor dependents in your care to use this site.

The use of our products for any illegal or unauthorized purpose is prohibited, and you may not, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses or any code of a destructive nature.

Any breach or violation of these Terms and Conditions of Sale and Use will result in immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

Your personal information and debit/credit card details are always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express prior written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit/debit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

ARTICLE 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms and Conditions of Sale and Use.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. We encourage you to review our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall CITYEXPLORATION, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless CITYEXPLORATION and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Sale and Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site (private area).

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Sale and Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).

Any ambiguities in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.

ARTICLE 18 – CHANGES TO TERMS AND CONDITIONS OF SALE AND USE

You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 19 – CONTACT INFORMATION

Questions about the Terms and Conditions of Sale and Use should be sent to us at OUR EMAIL.

ARTICLE 20 – GOVERNING LAW

These Terms and Conditions of Sale and Use, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws applicable under the criteria described in Article 21.

ARTICLE 21 – APPLICABLE LAW AND JURISDICTION

Any matters relating to these Terms and Conditions of Sale, as well as the sales they govern, not expressly addressed in these contractual stipulations, shall be governed by French law and the Vienna Convention on Contracts for the International Sale of Goods. All disputes concerning the commercial relationship between CITYEXPLORATION and the client shall be submitted to the Commercial Court at the registered office of CITYEXPLORATION.

GENERAL TERMS AND CONDITIONS OF SALE : PRODUCT(S)

Between CITYEXPLORATION.
SIREN No. « XXXXXXXX », contactable at the following email address: cityexploration.adm@gmail.com
Hereinafter referred to as the "Seller",

On the one hand,

And the natural or legal person purchasing products or services from the training organization,
Hereinafter referred to as the "Client",

On the other hand,

It has been stated and agreed as follows:

PREAMBLE

The Seller is the publisher of training products and services intended for both non-professionals and professionals, marketed through the website: www.city-exploration.com

These training services may include physical products available through the website. The list and description of the goods and services offered by the Seller can be consulted at the aforementioned address.

ARTICLE 1 – PURPOSE

These General Terms and Conditions of Sale define the rights and obligations of the parties in the context of the sale of the products offered by the Seller.

ARTICLE 2 – GENERAL PROVISIONS

These General Terms and Conditions of Sale (GTC) apply to all sales of products made through the Seller’s website, which form an integral part of the contract between the Client and the Seller. The Seller reserves the right to modify these Terms at any time by publishing a new version on the website. The applicable GTC are those in force on the date of payment (or of the first payment in the case of multiple payments) of the order. These GTC can be consulted on the Seller’s website.

The Client declares that he/she has read all of these General Terms and Conditions of Sale, and where applicable, the Special Terms and Conditions of Sale relating to a product or a service, and accepts them without restriction or reservation.

The Client acknowledges having received the necessary information to ensure that the offer meets his/her needs.

The Client declares that he/she is legally capable of contracting under the laws of his/her country, or validly represents the natural or legal person for whom he/she is acting. The Client undertakes to ensure compliance with these GTC by his/her entire organization.

Unless proven otherwise, the information recorded by the Seller constitutes proof of all transactions.

ARTICLE 3 – EFFECTIVE DATE AND DURATION OF THE CONTRACT

This Contract comes into effect at the time of payment (or first payment) of the order by the Client (including pre-ordered items). It is concluded for the duration necessary to provide the products and until the end of the Seller’s guarantees and obligations.

The duration may vary depending on the services associated with the product (e.g., certain products may include a specific support service provided for a given period).

ARTICLE 4 – CONCLUSION OF THE ONLINE CONTRACT

The Client must follow a series of steps specific to each product offered by the Seller in order to complete the order. However, the following steps are systematic:

1. Information on the essential characteristics of the product;

2. Choice of product, its options, and indication of the Client’s essential data (identification, address);

3. Acceptance of these General Terms and Conditions of Sale;

4. Verification of order details and correction of errors if necessary;

5. Following payment instructions and making the payment;

6. Reservation of the products or delivery of access codes to platforms.

The Client will then receive confirmation by e-mail of payment of the order, as well as an acknowledgment of receipt confirming the order.

For delivered products, delivery will be made to the address indicated by the Client. Where applicable, the Client will also receive confirmation of product shipment.

For proper order fulfillment, the Client undertakes to provide truthful identification details.

The Seller reserves the right to refuse any order, for example in the case of abnormal demand, bad faith, or for any legitimate reason, particularly if there is a dispute relating to payment of a previous order.

ARTICLE 5 – PRICE

The prices of products sold through the site are indicated in the buyer’s currency, inclusive of all taxes (VAT and other applicable taxes) and specified on the product description pages. Shipping costs are indicated in addition, where applicable.

The Seller reserves the right to modify prices at any time for the future.

The telecommunications costs necessary for access to the Seller’s site are the Client’s responsibility.

ARTICLE 6 – PRODUCTS AND SERVICES

The essential characteristics of the goods and services, and their respective prices, are made available to the Client on the Seller’s website. The Client also declares having received all necessary information before placing the order, including details of delivery charges, as well as terms of payment, delivery, and contract execution.

The Seller undertakes to honor the Client’s order within the limits of available stocks. Failing this, the Seller shall inform the Client.

These contractual details are presented in detail and in both French and English. In accordance with the law, they are subject to a summary and confirmation upon order validation.

The parties agree that the illustrations or photos of products offered for sale are not contractual.

The validity period of product offers and their prices is specified on the Seller’s website, as well as the minimum duration of contracts offered where these relate to the continuous or periodic supply of goods or services.

Unless otherwise stated, the rights granted under these GTC are only granted to the individual signatory of the order (or the holder of the email address in the case of a company).

The results achievable through the training programs naturally depend on the Client’s correct application of the advice given. Success depends partly on the Client’s will and commitment to apply the methods taught. The Client undertakes to follow the training and apply the techniques provided.

ARTICLE 7 – RETENTION OF TITLE AND CONFIDENTIALITY

Products remain the property of the Seller until full payment of the price.

The Client undertakes to keep the techniques taught confidential and not to resell, disclose, reproduce, transmit, or distribute them in any way whatsoever.

ARTICLE 8 – PAYMENT

Payment is due immediately upon ordering, including for pre-ordered products. The Client may make payment by debit/credit card via our payment partner.

The cards used must be international bank cards (Mastercard or Visa). The Seller does not accept American Express.

Secure online payment by credit card is carried out through payment platforms. Information transmitted is encrypted in accordance with industry standards and cannot be read during transmission across the network.

All guarantees regarding the security of this system are the sole responsibility of the subcontractor and cannot be attributed to us.

Once payment has been initiated by the Client, the transaction is immediately debited after verification of the information.

The commitment to pay by card is irrevocable. By providing his/her banking information during the sale, the Client authorizes the Seller to debit his/her card for the amount of the price indicated.

The Client confirms that he/she is the legal holder of the card to be debited and that he/she is legally entitled to use it.

In case of error, or inability to debit the card, the sale is automatically terminated by operation of law, and the order is canceled.

ARTICLE 9 – DELIVERY

Delivery is made to the address indicated at the time of the order (therefore please pay particular attention to the spelling of the address you enter, especially the postal code).

The Client chooses the appropriate delivery method and is solely responsible for any delivery failure due to an error in the address provided during the order.

Risk passes to the Client from the date the products leave the Seller’s premises.

Delivery times: information is sent to the Client. The maximum delivery period is fifteen (15) days unless otherwise indicated on the product sales or order page.

ARTICLE 10 – PRE-ORDERS

Products available for "Pre-order" may be purchased before their official release; in this case, payment is due immediately at the time of the order.

The estimated release dates of the products are not contractual and may change.

The Seller will make every effort to meet the announced dates, however, actual release dates often depend on factors beyond our control.

ARTICLE 11 – RIGHT OF WITHDRAWAL

In accordance with European legislation, "The consumer has a period of fourteen (14) calendar days to exercise his/her right of withdrawal without having to provide reasons or pay penalties, with the exception, where applicable, of return costs."

"The period mentioned above runs from receipt of the goods or acceptance of the offer for services."

The right of withdrawal may be exercised simply by contacting the Seller using the contact details provided in this contract (see header).

ARTICLE 12 – CLAIMS

If applicable, the Client may submit any claims by contacting the training organization using the contact details provided in this contract (see header).

ARTICLE 13 – INTELLECTUAL PROPERTY RIGHTS

Trademarks, domain names, products, software, images, videos, texts, or more generally any information subject to intellectual property rights are and remain the exclusive property of the Seller.

No transfer of intellectual property rights is made through these GTC. Any full or partial reproduction, modification, or use of these assets for any reason whatsoever is strictly prohibited.

In particular, the Client is prohibited from reusing any information obtained from the training or products to create competing products.

ARTICLE 14 – FORCE MAJEURE

The Seller’s obligations under these Terms shall be suspended in the event of an unforeseen circumstance or force majeure that prevents their execution.

The Seller shall notify the Client of the occurrence of such an event as soon as possible.

ARTICLE 15 – NULLITY AND AMENDMENT OF THE CONTRACT

If one of the provisions of this contract is declared null and void, this nullity shall not result in the nullity of the other provisions, which shall remain in force between the parties.

Any contractual modification shall only be valid after a written and signed agreement by both parties.

ARTICLE 16 – COMMERCIAL WARRANTIES

Physical products: Unless otherwise stated on the product description page, our physical products are offered without warranty. The statutory right of withdrawal of fourteen (14) days may, however, apply to eligible products. In the event of a return, if a warranty is offered with the product or if the withdrawal period applies, Clients must return the product in NEW condition to receive a full refund (excluding shipping costs).

Electronic products: Unless otherwise stated on the product description page, all our electronic products include a 30-day satisfaction guarantee. If you are not satisfied within thirty (30) days of your purchase, simply contact us through the website to request a refund, indicating your transaction number.

Return of products: If defective or non-compliant products are received, we undertake to replace them or refund the Client the amount of the products ordered. The Client must:

• Contact us first to obtain return instructions,

• Return the defective or non-compliant products with the corresponding invoice (or at least the transaction number).

We will refund the return costs if the return is due to our responsibility (delivery error, defective item).

Return costs will not be refunded if the return is made because the Client has changed their mind.

Returns must be sent to the Seller’s address indicated in the header of these Terms. Refunds will be made by bank transfer (attach bank details) within fifteen (15) days of receipt of the returned parcel.

ARTICLE 17 – AVAILABILITY AND PRESENTATION

Orders will be processed within the limits of our available stocks or subject to availability from our suppliers.

If an item is unavailable for more than ten (10) business days, the Client will be immediately informed of the expected delivery times and the order for that item may be canceled upon request.

The Client may then request a credit note for the amount of the item or its refund.

Product photos are provided as "presentation suggestions", which means the images may not always exactly match the final product received, particularly for pre-orders where visuals are not always definitive.

ARTICLE 18 – PERSONAL DATA PROTECTION

By adhering to these General Terms and Conditions of Sale, you acknowledge having read our personal data protection policy and consent to our collection and use of such data.

By entering your email address on our website or network, you will receive emails containing information and promotional offers concerning products published by the Seller and its partners.

You may unsubscribe at any time by clicking on the link at the end of our emails or by contacting the data controller by registered mail.

We monitor traffic across our entire site using analytics tools. These non-nominative data allow us to improve the user experience and customize the site based on frequent user requests.

ARTICLE 19 – GOVERNING LAW

All clauses contained in these General Terms and Conditions of Sale, as well as all purchase and sale transactions referred to herein, shall be subject to French law.

In the event of a breach by the Client of these GTC, the Seller reserves the right to terminate this contract and close the Client’s access.

Date of drafting of these GTC: September 2025